Coronavirus (COVID-19) Information for Residents

COVID-19

On this page:

  1. Office & Shop Remain Closed to the Public

    Due to the extension of COVID-19 restrictions announced by the Province, the Kneehill County office and shop will remain CLOSED to the public until further notice. Read on...
  2. Kneehill County's COVID-19 Response

    Kneehill County staff and administration continue to implement measures as advised by the province and Alberta Health Services to prevent the spread of COVID-19 in our communities. Read on...
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Kneehill County

 Kneehill County Service Status as of April 19, 2021

SERVICE

MODIFICATION

FACILITY STATUS

Campgrounds and Parks


Campgrounds open May 21, 2021.
Horseshoe Canyon and Orkney Viewpoint are now open for the season. 

Council & Committee Meetings

Regular Council meetings continue.Residents can watch Council Meetings live online, via Kneehill County’s Youtube Channel.

Customer Service

The Administration building is closed to the public. No in-person payments or appointments are accepted.

Animal licensing is available online only.
Tags will be sent to residents in the mail.

The Kneehill County Shop is closed to vendors and the public as well. Please call 403-443-5541 for assistance.

Thank you to our vendors for their support during this time. Please direct any inquiries to 403-443-5541, or email the office. 
The Admin building and Shop are closed to the public.

Customer service is still available during regular business hours.
Call 403-443-5541 or email the Office.

Enforcement and Patrol

Peace Officers continue to patrol our communities.Limited enforcement due to staffing shortage levels.
Residents can submit public health order violation complaints online through AHS, or by calling 1-833-415-9179. 

Fire & Emergency Services

Emergency responses for fire remain in service. Fire personnel may have increased personal protective equipment and may use discretion in attending sick person calls where the ambulance is already on their way.

911 Emergency Dispatch remains in service through a contracted service provider.
Continuing service, deemed essential.

Fire Permitting

April 19, 2021: A Fire Advisory is in effect for Kneehill County.
Visit our Fire Ban page for more information.

Fire Safety Codes

Fire Safety Codes Officers are available to help you calculate occupational load limits under the new COVID-19 restrictions.Please call 403-443-5541 for assistance.

Kneehill Regional Family and Community Support Services

Available to assist residents in the Kneehill area by phone or appointment only.  Call 403-443-3800 for assistance between 9 am and 12 pm,
and from 1 pm to 4 pm.
www.krfcss.com

Planning & Development Services

Development, subdivision and safety code permits are not being accepted in-person, however, most of these services are still available through email and over the phone.

The Admin building is closed to the public.

Safety codes permits are being processed at this time. Call the office, 403-443-5541, to be redirected.

Playgrounds

All of Kneehill County’s playgrounds (playgrounds in Torrington, Swalwell, Huxley, Wimborne and at Keiver’s Lake) are open. Continue following Provincial COVID-19 gathering restrictions, and use at own risk. Playgrounds are open, use at own risk.

Public Engagement and Events

All Kneehill County Workshops and Events will be held virtually until further notice.Visit our events calendar for more information. 

Roads


Continuing service, deemed essential.

Tax Certificates & Assessments

The Administration building is closed to the public. No in-person payments or appointments are accepted.

The Admin building is closed to the public, requests can be made via phone or email.

Transfer Sites

Kneehill County Transfer Stations (Torrington, Linden, Carbon, and Three Hills) remain open.  Visit our Transfer Site page for hours of operation and more information. Please continue to follow all AHS guidelines (physical distancing, masking, etc.) when interacting with Kneehill County staff. 

Utility Payments

The Administration building is closed to the public. No in-person payments or appointments are accepted.

The Admin building is closed to the public, requests can be made via phone or email.


Water and Wastewater Services

The utilities billing office is closed to the public. Utilities will continue to operate essential services during this time.

Please continue to follow all AHS guidelines for COVID-19 safety, including physical distancing and masking, when interacting with County staff.

Water and wastewater services will continue.

Utility Billing requests can be made via phone or email. 


Kneehill County is carefully monitoring the COVID-19 health risk for any new developments and will follow public health restrictions for mass gatherings, recommendations for social distancing and other safety protocols in accordance with Alberta Health Services’ (AHS) and the Government of Alberta’s public health actions. 

Frequently Asked Questions

Have a question not listed here? Let us know! Email Office@kneehillcounty.com, or call 403-443-5541. 

Kneehill County COVID-19 News Releases