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1. What is PED (Porcine Epedemic Diarrhea)?

For information on PED, please visit the Government of Alberta's Agriculture and Forestry website.

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1. Provincial Information for Businesses and Non-Profits

Alberta Biz Connect offers workplace guidance and supports to help businesses and non-profits affected by COVID-19 begin to reopen and resume operations safely.

Visit https://www.alberta.ca/biz-connect.aspx 

Relaunch Policies and Procedures
All workplaces are expected to develop and implement policies and procedures to address COVID-19 prior to reopening or to continue operations after May 1. Click here for more information

Guidance Documents
Click here for provincial relaunch guidance for various sectors

Contact
For questions about the relaunch plan for businesses, email: BizConnect@gov.ab.ca 

2. Alberta's Relaunch Strategy: Stage 2

Starting June 12, more businesses and services can reopen in all areas of Alberta.

• Click here for the most up to date information about Alberta’s Relaunch Strategy
• Click here for the printable document 

To be successful during the economic relaunch, businesses should continue acting responsibly by following public health and physical distancing measures and using good hygiene and disinfecting practices.

Visit https://www.alberta.ca/biz-connect.aspx  for more information. 

3. Lifted Restrictions as of June 12, 2020

On Friday, June 12, 2020, the province of Alberta moved into Stage 2 of their COVID-19 relaunch strategy. 

Stage 2 allows additional businesses and services to reopen and resume operations with physical distancing requirements and other public health guidelines in place.

Business operators, sport and recreation services can determine if they are ready to open and ensure all guidance for workplaces is met.

What can open with restrictions

• K-12 schools, for requested diploma exams and summer school, following guidance
• libraries
• more surgeries
• wellness services such as massage, acupuncture and reflexology
• personal services (esthetics, cosmetics skin and body treatments, manicures, pedicures, waxing, facial treatments, artificial tanning)
• movie theatres and theatres
• community halls
• team sports
• indoor recreation, fitness and sports, including gyms and arenas
• pools for leisure swimming
• VLTs in restaurants and bars
• bingo halls and casinos (but not table games)
• instrumental concerts
• provincial campgrounds at full capacity

Please note-- though the above businesses and services are able to open does not mean they will be available immediately. Please check with that specific business/organization for their opening announcements and more information.

Events and gatherings can be larger in stage 2

• 50 people maximum: indoor social gatherings, including wedding and funeral receptions, and birthday parties
• 100 people maximum: outdoor events and indoor seated/audience events, including wedding and funeral ceremonies
• No cap on the number of people (with public health measures in place):
• worship gatherings
• restaurant, cafes, lounges and bars
• casinos
• bingo halls
• More flexibility for ‘cohort’ groups – small groups of people whose members do not always keep 2 metres apart:
• households can increase its close interactions with other households to a maximum of 15 people
• performers can have a cohort of up to 50 people (cast members or performers)
• sports teams can play in region-only cohorts of up to 50 players (mini leagues)
• people could be part of a sports/performing and household cohort.

Still not approved in stage 2

• social gatherings that exceed above listed maximums
• regular in-school classes for kindergarten to Grade 12. Classes will resume September 2020
• vocal concerts (as singing carries a higher risk of transmission)
• major festivals and concerts, large conferences, trade shows and events (as these are non-seated social events and/or vocal concerts)
• nightclubs
• amusement parks
• hookah lounges (permitted for food and drink only)
• major sporting events and tournaments
• non-essential travel outside the province is not recommended – this won’t be lifted until stage 3 of the relaunch strategy

The success of Stage 2 will determine when Alberta progresses to Stage 3. Factors are active cases, health-care system capacity, hospitalization, and intensive care unit (ICU) cases, and infection rates.

Visit https://www.alberta.ca/alberta-relaunch-strategy.aspx for more information. 

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1. Who can apply for a Community Grant?

• Non-profit organizations, societies or associations who operate within Kneehill County, and have had society status for a minimum of 2 (two) years, in good standing, can apply. 
• The project must also be completed within Kneehill County borders. 
• Organizations must be able to match the funding requested at a minimum of 50% of the total project cost

Community Grants Policy

2. Who is ineligible to apply for a Community Grant?

• Municipalities or individual persons
• Organizations that provide services or programs that are the responsibility of another level of government, including Health, Education, Libraries and Social Services
• Religious organizations; however, we will consider an organization with religious affiliations that are seeking funding for a non-denominational initiative that is open to the community-at-large
• Organizations with political affiliations
• Projects that have already been started or completed
• Programs, events, and activities that receive support from the County through other programs or policies with the exception of the Kneehill County Rural Community Halls listed in Policy #15-13
• Programs, events, and activities that have received support from the County through another application from another non-profit organization
• Organizations that received Kneehill Community Grant to Non-Profit Organizations funding in the prior year of more than $1,000 are not eligible this year
• The project cannot enhance or create a fully owned municipal asset. Applications involving land and/or facilities must include a Certificate of Title.
• Organizations must be able to match the funding requested at a minimum of 50% of the total project cost 

Community Grants Policy

3. How do I apply for a Community Grant?

Grant applications and criteria are available electronically on the Kneehill County website or can be picked up at the Kneehill County Administration building.  

No other form of application will be accepted. 

Community Grant Application

4. How much Community Grant funding can I apply for?

• The amount and availability of grants will be determined by Council at the annual budget deliberations.
• Grant funding is approved on a matching basis. This means organizations must contribute an amount equal to or exceeding the actual Community Grant. The matching requirement may be met in the form of any combination of money, volunteer labour, services, donated materials or equipment, all of which must be specifically related to the project.  
  • The value of volunteerism for Community Grant is based on:
    • $10.00/hour for unskilled labour
    • $25.00/hour for skilled labour
    • Donated materials and professional services at verified fair market value; and
    • Donated heavy equipment (incl. operator) $50.00/hour.
  • Time and labour provided towards the preparation of Community Grant funding applications, committee planning meetings, fundraising, and similar activities are not eligible for Community Grants matching purposes.
• Funding is limited to a minimum of $250 dollars
• Organizations can request to present to Council but are not mandatory
• Additional information or clarification may be requested by Council before approval of funds

Community Grants Policy

5. How long do we have to use our Community Grant funding?

• Organizations have one year to use the funds. 
• If the Organization is unable to conduct the project program, event or activity in the current year, a written letter of request for an extension must be submitted.

Community Grants Policy

6. What can I use the Community Grant funding for?

The entire amount of financial support received through the Community Grant program must be used exclusively for the project described on your Community Grant Application.  

Community Grants Policy

7. Who can I contact regarding Community Grants?

Questions about the Community Grant Program? Call or email Carolyn Van der Kuil at Kneehill County, 403-443-5541.

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1. Who do I contact for Community Support in the Kneehill Area?

Kneehill Regional Family and Community Support Services are here to help and support residents during COVID-19. Call 403-443-3800 to connect over the phone, or to make an appointment. Calls will be answered between 9 am - 12 pm, and from 1 pm to 4 pm.

• Social/Emotional supports are available through your Family Resource Worker. Messages are confidential and regularly checked during business hours. Call 403-443-3800.
• Community Volunteer Income Tax Program- A modified version of this program is also available.
  Call 403-443-3800 for eligibility and to make an appointment.  

If you schedule an in-person appointment with KRFCSS, please follow all protocols set in place for COVID-19 to protect volunteers, staff, clients and our communities.

Visit the Kneehill Regional FCSS website.

2. I need mental health support. Where do I go?

Kneehill Regional FCSS

• Social/Emotional supports are available through your Family Resource Worker. Messages are confidential and regularly checked during business hours. Call 403-443-3800.

Non-Local Help Lines

• Alberta Health Services Help in Tough Times
• Kids Help Phone. Text CONNECT to 686868 or call 1-800-668-6868

Albertans can call a dedicated help line to connect with mental health resources from 7am - 11pm, seven days a week.

📞 Mental Health Help Line: 1-877-303-2642
📞 Addiction Help Line: 1-866-332-2323
You will directed to a dedicated team of AHS addiction and mental health staff.

Additional resources are available at alberta.ca/mentalhealth.

Wellness Together Canada: Mental Health and Substance Use Support

The Wellness Together Canada mental health and substance use support portal gives access to psychological and social supports for you or someone you know. The portal provides free online resources, tools, apps and connections to trained volunteers and qualified mental health professionals.

Visit https://ca.portal.gs/ 

3. How do I talk to my kids about COVID-19?

Resources are available to help with this. Download Frequently Asked Questions on Novel Coronavirus (COVID-19) for Young Children and Students from the Alberta Government.

4. How can I help my community during COVID-19?

Neighbours helping Neghbours Program

Kneehill Regional FCSS is offering additional supports to assist area residents confined to their homes. They are looking for volunteers to assist with supplementing what regional businesses are already offering, whether it’s helping someone with their grocery shopping and dog walking or other errands – any little assistance you can offer will go a long way for someone in need.

Find out more: Community Helpers, Neighbours Helping Neighbours during COVID-19.  

5. How does my charity/non-profit access Emergency funding from the Government?

The Alberta Government is providing $30 million to charitable and non-profit organizations, faith communities and municipalities to provide help to individuals, seniors, families and other vulnerable Albertans who are isolated or impacted by measures to contain COVID- 19.

If your organization/group sees a COVID-19 need in our area that can be addressed through this funding opportunity, please contact Shelley at the Kneehill Regional Family and Community Support Services office, at 403.443.3800 or 403.443.0793.

More details about this funding opportunity can be found at www.krfcss.com

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1. How do I contact my Councillor?

Visit the Council Contacts page to find Contact information for each Division Councillor. View our Election District Map to find out which division you live in. 

Council Contacts

2. How do I find Department contacts?

There is a Contact Us link at the bottom of each page.
The main office phone number is 1-403-443-5541 or Toll free at 1-866-443-5541.
Email: office@kneehillcounty.com

Contact

3. How do I get on Council's Agenda?

See the Council page for the Procedural Bylaw.
All meetings of Council are open to the public, however, you have to be on the agenda in order to speak to a subject.

Council Meetings

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1. What is the population of Kneehill County?

Federal Census 2016 result is 5,001 residents in Kneehill County.
The overall population including all municipalities within Kneehill County boundary is 11, 205 (Including Town of Three Hills, Town of Trochu, Villages of Linden, Carbon and Acme).

Visitors Page

2. Where do I find zoning information to set up a business?

Zoning information can be found in our Land Use Bylaw and Municipal Development Plan. Refer to the Planning pages for those documents.

Development Page

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1. How do I change my address?

Visit our Changing Your Address page for a fillable form. You can also email the main office at office@kneehillcounty.com or phone 403-443-5541 for more information.

Forms

2. Where do I find out more information about my assessment?

Visit the Assessment page for general information on assessments. You can contact Caroline Siverson at 403-443-5541 should you have questions about your assessment.

Taxation & Assessment Page

3. When are my taxes due?

Council passes the taxation bylaw annually in April/May. Combined Tax and Assessment Notices are mailed out in May and due on October 31.

Tax Notices

4. How can I make online payments?

You can pay your Kneehill County bills online through your Canadian Financial Institution's website. You must add Kneehill County as a payee, and choose either Taxes, Utilities, or General. These account numbers can be found on your invoices. Please visit our Making a Payment page for more information. 

Online Banking

5. What methods of payment do you accept?

Kneehill County accepts cash (during open business hours only), cheque, Interac debit, and online banking. We now accept credit card payments on everything except tax accounts. Visit our Making a Payment page for more information. 

Making a Payment

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1. What financial supports are available for individuals?

Government of Canada Financial Support

Click here for more information on Federal financial relief, including Employment Insurance, and Canadian Emergency Response Benefit.

Province of Alberta Financial Support

Click here for more information on provincial financial relief, including utility deferrals.
 

Please be aware that Alberta Health Services will never ask for your SIN or banking information via email, call or text. 

2. What is the Canadian Emergency Response Benefit, and how do I apply?

Extra 8 weeks available – CERB extended from 16 weeks to 24 weeks for workers who:

• stopped working due to COVID-19 or
• are eligible for Employment Insurance regular or sickness benefits or
• have exhausted their Employment Insurance regular benefits or Employment Insurance fishing benefits between December 29, 2019 and October 3, 2020.

Do not apply for the CERB if you have already applied for EI.

Apply for the CERB

You can also apply over the phone: 1‑800‑959‑2019 or 1‑800‑959‑2041

3. Can I delay my federal income taxes?

In order to provide greater flexibility to Canadians who may be experiencing hardships during the COVID-19 outbreak, the Canada Revenue Agency will defer the filing due date for the 2019 tax returns of individuals, including certain trusts.  Click here for more information. 

4. What supports are the Governments of Alberta and Canada providing for businesses?

Provincial Supports

Visit the Government of Alberta’s website for financial support for businesses, including information on tax changes, available payment deferrals, and banks and credit unions. (Scroll to the bottom of the page.)

Alberta Biz Connect gives workplace guidance and supports to help businesses and non-profits affected by COVID-19 begin to reopen and resume operations safely. 

Federal Supports

The federal government offers a range of programs to support businesses, including:

• Canada Emergency Response Benefit (CERB)
• Canada Emergency Wage Subsidy
• Canada Emergency Business Account
  
  

Community Futures

The Government of Canada and Community Futures organizations (CFs) understand the difficulties the COVID-19 pandemic has caused the small business community throughout the West. As a result, the Government of Canada has made funds available to the CFs to provide support and assistance to SMEs through the rural stream of the Regional Relief and Recovery Fund (RRRF).

Small business owners impacted as a result of the COVID-19 pandemic can apply for loans up to $40,000 through the Regional Relief and Recovery Fund (RRRF).

The Regional Relief and Recovery Fund provides funding to support businesses that have not been approved for supports through the Canada Emergency Business Account (CEBA) or the Emergency Loan Program delivered through Aboriginal Financial Institutions. Visit Community Futures for more information. 

 

See all federal business support programs

5. Is there any financial assistance available for non-profits or charities?

The Alberta Government is providing $30 million to charitable and non-profit organizations, faith communities and municipalities to provide help to individuals, seniors, families and other vulnerable Albertans who are isolated or impacted by measures to contain COVID- 19.

If your organization/group sees a COVID-19 need in our area that can be addressed through this funding opportunity, please contact Shelley at the Kneehill Regional Family and Community Support Services office, at 403.443.3800 or 403.443.0793.

More details about this funding opportunity can be found at www.krfcss.com

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1. Why does a fire truck show up when I call for EMS?

Because of our rural area, 911 dispatch will, in many cases depending on the situation, dispatch the area fire department to provide extra assistance. Our volunteer fire fighters are trained as First Responders.

Fire Department

2. Do I need a burn / fire permit?

Fire permits are mandatory all year round, including in the winter months. Fire Permits can now be accessed online. See the Burn Permits page for more information.

Burning Information

3. Is there a fee for a burn permit?

No!

Burn Permits

4. Who issues the burn permits?

Fire Guardians issue the permits. A Fire Guardian is any Fire Chief from within the County of the Emergency Management Coordinator.

Burn Permits

5. is there a penalty if I don't get a burn permit?

Yes.

1st Offense: $500

2nd Offense: $750

3rd Offense: $1000

Burn Permits

6. Do I need a permit for my burning barrel?

No, a permit is not required for:

a) an incinerator fire, either domestic or any commercial or industrial type incinerator that is required to be licensed under the Environment Protection and Enhancement Act

b) a fire that is set for the purpose of cooking or obtaining warmth

c) a smudge fire that is set for the purpose of protecting livestock from insects

d) fires set for the purpose of training firefighters

e) controlled burns conducted by the County

However, please be aware that burning barrels are not permitted in Hamlets.

7. Why do I need a burn permit? I have never needed one before.

In the interest of public safety and the preservation of valuable property and resources, the Council of Kneehill County adopted a Fire Protection and Emergency Services Bylaw on August 19th, 2003. Requirements for burn permits came into place at that time.

Burn Permits

8. How do I know if there is a fire ban in effect?

Kneehill County will publish any fire bans that come into effect on both the County website and Facebook page.

In addition, you may also visit the Alberta Fire Ban Website.

Burn Permits

9. What is prohibited to burn?

Under the Environment Protection and Enhancement Act, there is a list of debris that is prohibited to burn.

It is prohibited to burn any flammable waste that when burned may release dense smoke, offensive odors, or toxic substances, which includes:

• animal manure,
• pathological waste,
• non-wooden materials,
• waste material from building or construction sites, excluding wooden materials that do not contain preservatives,
• combustible materials in automobile bodies,
• tires,
• rubber or plastic, or anything with rubber or plastic attached to scrap steel,
• solid waste from sawmills with an annual production in excess of 6324 cubic meters of lumber,
• used oil,
• wood of wood products containing substances for the purpose of preserving wood

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1. When will my garbage be picked up? (Hamlet)

Waste collected in Wimborne, Huxley, Swalwell, and Torrington takes place Thursday mornings. Please visit our Hamlet Garbage page for more information. 

Hamlet Garbage

2. Where do I take my garbage (Acreage, Farm)?

Depending on where you live, there are transfer sites in many areas that Kneehill County residents have access to including Torrington, Three Hills, Trochu, Carbon, Linden, Acme. Visit our Transfer Sites page for more information. 

Transfer Sites

3. What recycling services are in Kneehill County?

Kneehill County is a partner in the Drumheller & District Solid Waste Association. Recycling is part of its mandate and we have various recycling options set up at the various transfer sites in Torrington, Three Hills, Trochu, Acme, Carbon, and Linden. Visit our Transfer Sites page for more information. 

Garbage and Recycling

4. What are the transfer site hours and location?

Kneehill County has many transfer sites (Torrington, Three Hills, Trochu, Linden, Carbon, and Acme). Not all sites take all products. The Transfer Sites page details what is accepted at each location, hours of operation as well as location.

Transfer Sites

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1. How do I obtain an Ownership Map?

Maps may be purchased from the Kneehill County office during regular business hours. Ownership map may also be viewed on the website under Maps. 

24 inch- $10.00, 32 inch- $15.00, 42 inch- $20.00, 60 inch $30.00, Map Book- $25.00 (+ GST)

Maps

2. What Council Division am I in?

A Council Division map can be found on the Map page. The map has the division breakdown according to Election Districts. 

Maps

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1. What are the best websites to get the information I need?

Government of Alberta

Alberta’s situation and action plan.
Alberta Health Services’ latest health information and advice for Alberta.

The Public Health Agency of Canada

Information on outbreak updates in Canada, prevention, Canada’s response plan, and facts on the COVID-19.The Government of Canada’s travel advice and advisories
Real-time map tracking novel coronavirus (COVID-19) global cases. 

2. What is COVID-19?

An outbreak of respiratory illness, now known to be caused by a novel (new) coronavirus, was first identified in Wuhan, China on December 31, 2019. The World Health Organization (WHO) declared the virus a public health emergency. The novel coronavirus disease has been given the name COVID-19. 

On March 13, 2020, the WHO declared COVID-19 a worldwide pandemic. 

On March 17, 2020, the Government of Alberta declared a state of public health emergency, implementing aggressive public health measures province-wide to limit the spread of COVID-19 and protect Albertans.

3. What are the symptoms of COVID-19?

Common symptoms include dry cough, fever, fatigue/extreme tiredness.

Symptoms of serious illness include difficulty breathing and pneumonia. 

If you have symptoms: stay home - do not go to an ER or clinic. Take the COVID-19 self-assessment to determine next steps and find out if you require testing. If you need immediate medical attention, call 911 and inform them you may have COVID-19.

4. I think I have COVID-19 symptoms. What should I do?

If you are experiencing mild symptoms – cough, fever, shortness of breath, runny nose or sore throat:

• stay home and isolate
• complete the COVID-19 self-assessment
• monitor your health and call Health Link 811 if you have questions or concerns. Do not go to a healthcare facility without calling 811 first.

If you experience, or see someone experiencing severe symptoms of COVID-19, including difficulty breathing, severe chest pain, feelings of confusion or loss of consciousness, call 911 immediately.

5. Who can be tested for COVID-19?

Alberta has expanded access to laboratory tests to better trace the spread of COVID-19.

Testing is now available to:

• any person exhibiting symptoms of COVID-19
• asymptomatic close contacts of confirmed COVID-19 cases
• asymptomatic workers and residents at specific outbreak sites such as health care facilities

Symptoms

You should get tested if you have any COVID-19 symptom:

• Fever*
• Cough (new cough or worsening chronic cough)*
• Shortness of breath or difficulty breathing (new or worsening)*
• Runny nose*
• Stuffy nose
• Sore throat*
• Painful swallowing
• Headache
• Chills
• Muscle or joint aches
• Feeling unwell in general, or new fatigue or severe exhaustion
• Gastrointestinal symptoms (nausea, vomiting, diarrhea or unexplained loss of appetite)
• Loss of sense of smell or taste
• Conjunctivitis, commonly known as pink eye

How to get tested

If you have any COVID-19 symptom or meet any of the asymptomatic testing criteria, complete the self-assessment form or call Health Link 811 (you don’t need to do both).

COVID-19 self-assessment for Albertans

6. How do I isolate?

As of March 25, Albertans are legally required under public health order to isolate for:

• 14 days if they recently returned from international travel or are a close contact of someone with COVID-19
• 10 days if they have a COVID-19 symptom (cough, fever, shortness of breath, runny nose, or sore throat) that is not related to a pre-existing illness or health condition

If you have symptoms, take the online assessment to arrange testing.

If you are in mandatory isolation:

• Stay home – do not leave your home or attend work, school, social events or any other public gatherings.
• Avoid close contact with people in your household, especially seniors and people with chronic conditions or compromised immune systems.
• You are prohibited from taking public transportation like buses, taxis or ride-sharing.
• Do not go outside for a walk through your neighbourhood or park. This includes children in mandatory isolation.
• You can get fresh air in your backyard, if you have one, but you must remain on private property not accessible by others.
• If you live in an apartment building or highrise, you must stay inside and cannot use the elevators or stairwells to go outside. If your balcony is private and at least 2 metres away from your closest neighbour’s, you may go outside on the balcony.

Find out more about isolating requirements and exemptions. 

7. Which specific public health orders are subject to fines for violation?

To protect the health and safety of Albertans, law enforcement agencies now have full authority to enforce public health orders and issue fines for violations.

• Mandatory 14-day self-isolation for returning international travellers or close contacts of people with confirmed COVID-19.
• Mandatory 10-day self-isolation for people with symptoms that are not related to a pre-existing illness or health condition: cough, fever, shortness of breath, runny nose or sore throat.
  • If you are in mandatory self-isolation:
    • Do not go outside for a walk through your neighbourhood or park. This includes children in mandatory self-isolation.
    • You can get fresh air in your backyard, if you have one, but you must remain on private property not accessible by others.
    • If you live in an apartment building or high rise, you must stay inside and cannot use the elevators or stairwells to go outside. If your balcony is private and at least 2 metres away from your closest neighbour’s, you may go outside on the balcony.

  • This directive is consistent with the new federal requirements under the Quarantine Act.

Stage 1 of Alberta’s Relaunch Strategy allows some businesses to resume operations starting May 14 with enhanced infection prevention and controls in place. 

• Business operators can determine if they are ready to open and ensure all guidance for workplaces is met.
• Mask use is strongly recommended in crowded public spaces, like mass transit, that do not allow for physical distancing of 2 metres apart.

Continuing restrictions

• Gatherings of more than 15 people inside will not be permitted, unless otherwise identified in public health orders or guidance.
• Gatherings of more that 50 people outside will not be permitted, 
• Gatherings under these limit must follow physical distancing and other public health guidelines.
• Public attendance at businesses, facilities and events that have close physical contact will not be permitted, including: arts and culture festivals, major sporting events and concerts.
• Movie theatres, pools, recreation centres, arenas, spas, nightclubs and gyms will remain closed.
• Visiting patients in health care facilities will remain limited.
• In-school classes for kindergarten to Grade 12 students will remain prohibited.

Lifted restrictions

With increased infection prevention and controls, some businesses and facilities will be allowed to resume operations as early as May 14, as part of Alberta’s Relaunch Strategy.

• Retail businesses like clothing, furniture and book stores.
• All farmers’ market vendors.
• Hairstyling and barber shops.
• Cafés, restaurants, pubs and bars can reopen for table service at 50% capacity.
• Some scheduled, non-urgent surgeries to resume gradually.
• Museums and art galleries.
• Daycares and out-of-school care, with occupancy limits.
• Day camps, including summer school, with occupancy limits.
• Post-secondary institutions will continue course delivery, with flexibility for in-person delivery once the existing public health order prohibiting in-person classes is lifted.
• Places of worship and funeral services, if they follow sector-specific guidance.

Recommendations

• Travel outside the province is not recommended.
• Remote working is advised where possible.
• Download the ABTraceTogether mobile contact tracing app and use it when in public.

• Progression to Stage 2 will be determined by the success of Stage 1, considering health care system capacity, hospitalization and ICU cases, and infection rates.

  Visit https://www.alberta.ca/alberta-relaunch-strategy.aspx for more information. 

View all public health orders.

8. What should I do if I know of someone violating public health orders?

Take proper precautions and, if possible, distance yourself from the individual to limit your risk of exposure if they have symptoms. If possible, remind the person that not following public health orders is against the law and puts people at risk.

Public health order complaints can be lodged with Alberta Health Services by submitting a complaint online. 

9. How do I prevent the spread of COVID-19?

To protect yourself and others:

• practice physical distancing
• wash hands often with soap and water for at least 20 seconds
• cover coughs and sneezes with a tissue or your elbow
• avoid touching your face with unwashed hands
• avoid travel outside Canada
• watch for COVID-19 symptoms: cough, fever, shortness of breath, runny nose or sore throat

Follow mandatory self-isolation requirements:

• 14 days if you recently returned from travel outside of Canada or are a close contact of someone who has tested positive for COVID-19, plus an additional 10 days from the onset of symptoms, should they occur, whichever is longer
• 10 days minimum if you develop any COVID-19 symptoms, or until the symptoms resolve, whichever is longer

10. What is physical (social) distancing?

Physical distancing involves taking steps to limit the number of people you come into close contact with. It can help you reduce the risk of getting sick. This is not the same as self-isolation. You do not need to remain indoors, but you do need to avoid being in close contact with people.

To protect yourself and others:

• Keep at least 6 feet (the length of a bicycle) from others when going out for groceries, medical trips and other essential needs
• Limit the number of times you leave your home for errands
• Try to shop at less busy times
• Order online to have groceries or other items delivered if possible
• Go for a walk in your neighborhood or park while maintaining distance from others
• Avoid overcrowding in elevators or other enclosed spaces
• Follow Alberta’s recommendations on mass gatherings
• Wash or sanitize your hands after touching communal surfaces

For more information: https://www.alberta.ca/prevent-the-spread.aspx#p25621s3 

11. Should I wear a non-medical mask when out in public?

Mask use is strongly recommended in crowded public spaces, like mass transit, that do not allow for physical distancing of 2 metres apart. You may be required to wear a mask when getting your hair cut, or during other in-person services.

Wearing a non-medical mask, such as a homemade cloth mask, is another measure you can take to protect others around you, even if you have no symptoms of COVID-19. It can also stop you from touching your nose and mouth.

Non-medical masks:

• should only be used in addition to other protective steps
• include cloth or homemade masks
• are not proven to protect the person wearing it, but may help protect others
• cover your mouth and nose to prevent respiratory droplets from contaminating other people or surfaces
• must be worn and taken on/off properly as the outside can become contaminated

Learn how to wear your mask properly.

*Please note: Medical Masks include N95 masks, and surgical or procedure masks. These kinds of masks must be kept for health care workers, and those providing direct care to COVID-19 patients.

12. How can I safely enjoy outdoor activities?

With the weather warming up, there are many outdoor activities Albertans can do safely while still following all public health orders.

Take precautions

When outdoors in public, take precautions to protect yourself and those around you:

• For now, plan your activities with people from your own household or your "cohort family".
• Plan your activity in advance to ensure physical distancing is possible. If your activity involves a public place:
  • consider going during non-peak hours
  • walk along the sides of trails and other public pathways to maintain distance
• Practice good hygiene:
  • wash your hands frequently
  • refrain from touching your face with unclean hands
  • carry and use hand sanitizer
• Wear a mask in public places to help limit the risk of spread to others if you will be within 2 metres of people other than members of your own household.

See more ways to help prevent the spread

Determine Appropriate Activities

Under recent health orders, an activity is not allowed to proceed if it involves:

• any event or gathering of 15 or more people. This includes sporting events, concerts, rodeos and other outdoor events, as well as private gatherings such as backyard barbecues and weddings
• a situation where physical distancing isn’t possible. An activity involving fewer than 15 people requires individuals to maintain two metres (6 feet) from others, unless the individuals are from the same household.

COVID-19 can be transmitted by touching objects or surfaces the virus has landed on then touching your eyes, nose or mouth. Activities that carry this risk are not recommended, even with physical distancing in place, including:

• Communal meals: backyard barbecues, drinks with friends and neighbours, picnics and other gatherings
• Activities that use shared equipment, such as horseshoes and bocce ball

Outdoor activities where people are physically distanced and there is no contact with frequently touched objects or surfaces are able to proceed, as long as there are fewer than 15 people. Some examples of activities could include:

• going for walks or bike rides
• flying kites
• gardening in community settings
• visiting parks (note: access to provincial and national parks is limited and not recommended at this time. Kneehill County parks are closed to the pubic until further notice.)

Physical distancing is not required if the activity involves only members of a single household, provided they are not required to be isolating.

Visit Alberta.ca for more guidance on outdoor activities.

13. What else can I do to prepare for COVID-19?

Alberta public health officials are recommending Albertans prepare and respond to COVID-19 by creating a household plan of action:

• Talk with the people who need to be included in your plan. Have these conversations over the phone, by email or text. Follow physical distancing guidelines.
• Talk to your household members, relatives, friends and neighbours about what the needs of each person will be, if they need to enter self-isolation or are diagnosed with COVID-19.
• Plan ways to care for those who might be at greater risk for serious complications. This includes practical steps like ensuring you have sufficient medication and determining what supplies are needed, and if they can be delivered.
• Talk with your neighbors about emergency planning, and how you can help each other to stay safe and healthy – or support one another if your household or theirs is required to self-isolate. Again, have these conversations over the phone, by email or text – following physical distancing guidelines.
• Regularly reach out to those in self-isolation. A lack of social contact can cause mental health challenges, and we need to support those most vulnerable.
• Create a list of local organizations that you and your household can contact in the event you need access to information, health care services, support, and resources.
• Create an emergency contact list.

Practice good personal health habits and plan for home-based actions:

• Practice everyday preventive actions, like those listed in the prevention section.
• Choose a room in your home that can be used to separate sick household members from those who are healthy. Identify a separate bathroom for the sick person to use, if possible. Plan to clean these rooms, as needed, when someone is sick, following the Cleaning Guidelines available above.

Plan for potential changes at your workplace.

• Learn about your employer’s emergency operations plan.
• Ask about what sick-leave policies and telework options are available if needed.

Stockpiling of goods is not recommended at this time. While it’s always best practice to have three days worth of supplies on-hand, public health officials are not recommending Albertans purchase food or other materials in bulk.

For more information please visit the Alberta Health Services Website.

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1. Who can vote for the new logo?

Residents and ratepayers with a valid rural Kneehill County address can vote for the new logo. (Must have a land location, blue sign number or street address in a Kneehill County hamlet.) 

Voting closes August 31, 2019. One vote per person.

2. How much will the new logo cost?

While there will be some costs associated with the new logo, most changes will be made during the natural replacement of items, such as the new highway entrance signs, which have to be replaced regardless of the logo change. In anticipation of the new logo, Kneehill County staff have been very deliberate with purchases and as a result, most items can be replaced with the new logo at no additional cost.

3. How will the new logo be introduced?

The transition from the current logo to the new logo will be a gradual one, taking place over the next few years, as most items will be changed out only when they come up for replacement. Rolling out the new logo in this fashion will minimize the costs associated with the re-branding.

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1. Kneehill County's Re-Opening Plan

Kneehill County has been working to gradually re-open our facilities and in-person services, while taking every precaution to ensure the health and safety of our staff and residents. We’ve opened our day-use parks, campgrounds, and playgrounds to the public (with restrictions in place) and began to allow in-person appointments at the Kneehill County office.

With the province announcing Phase 2 of their relaunch strategy, we will see further restrictions relaxing, and more operations and services resume. (Businesses and non-profits in the County can visit Alberta Biz Connect for guidelines and supports to prepare for re-opening safely, once they are able.) Following the province’s lead, and with continued low case numbers of COVID-19 present in the community, the Kneehill County office will re-open to the public on Monday, June 15, 2020.

Walk-ins and in-person services will be available, and in-person attendance to Council and Committee meetings will resume. Safety protocols, increased sanitization and proper barriers will be in place at the office to ensure the continued safety of residents and staff. Please continue to physically distance, practice good hygiene, and do not visit the Kneehill County office if you are ill.

Kneehill County will continue to monitor updates from the province and Alberta Health Services, and will determine future services, events and increased public interaction based on their recommendations.

2. Can I go for a hike at Horseshoe Canyon?

Yes! Horseshoe Canyon and Orkney Viewpoint are open to the public as of Friday, May 15, 2020.

Please note the following restrictions in place:

• No washrooms or outhouse will be available at any of the sites
• Garbage cans will be blocked open to avoid any contact during disposal
• Picnic shelters should not to be used; regular and routine sanitation of hard surfaces is not taking place
• Use at your own risk. Please continue to practice good hygiene and physical distancing when accessing these parks, and do not visit the parks if you have symptoms of COVID-19.

3. When will Kneehill County's campgrounds open?

Kneehill County Campgrounds will open June 1, 2020 with the following restrictions in place due to COVID-19:

• 50% capacity; only one camping unit per site
• All group sites will remain closed until further notice
•  All units must be fully self contained, and unit must have own water source.
• No washrooms or outhouses will be available at any of the sites
• Payment and bookings must be made in advance through our online reservation system, available June 1, 2020
• Garbage cans will be blocked open to avoid any contact during disposal
• All Playgrounds, sport courts and ball diamonds will remain closed in these campgrounds
• All campers are required to follow Alberta Health Services regulations that have been released relative to camping.
• Use at your own risk. Please continue to practice good hygiene and physical distancing when accessing these parks, and do not visit the campgrounds if you have symptoms of COVID-19.

Playgrounds are closed until further notice due due to public safety concerns resulting from COVID-19. 

4. How can the public attend Council meetings?

As of Monday, June 15, 2020, the Kneehill County office is open to the public. 

Residents can attend Council and Committee meetings in-person, or can continue watching the Council meetings via Kneehill County’s YouTube channel. A link to the live stream is made available on the homepage of the Kneehill County website the morning of the Council meeting. 

5. What is the County doing with Utilities to help the community financially?

As of April 14, 2020, Kneehill County residents can take part in Kneehill County’s Utility Payment Deferment Program.

• No penalties will be applied on unpaid utility (water/sewer/garbage) billings and outstanding balances from April 1 to June 30, 2020, and there will be no utility service disconnections for non-payment during this time period.
• *Please note—this program only defers payment; it does not waive any current or future amounts owed. Residents will continue to be billed bi-monthly, and can choose to pay their bill in full now, pay only a portion, or pay it all at a later date within the program period. (Between April 1 and June 30, 2020)
• All outstanding utility balances will be charged penalties on July 1, 2020. (When the deferment program ends).   
• Any residents who wish to temporarily suspend their pre-authorized debit payments for utilities are asked to call 403-443-5541.

6. Can I still come to the office to pay a bill?

Yes! As of  Monday, June 15, 2020, the Kneehill County office is open to the public. 

In person services and bill payments are available. You can also attend upcoming Council and Committee meetings again.  

Please continue to practice physical distancing, cough etiquette, good hygiene, and do not visit the County office if you are ill. 

You can also find payment options and more information here:

• Bill Payments
• Online Payments
• Credit Card Payments
• Online and Downloadable Forms

7. Which Kneehill County programs and events have been cancelled?

The following programs and events have been cancelled due to COVID-19, and will resume in 2021.

• All County workshops scheduled before May 1, 2020
• The Growing Kneehill Country Market and Long Table Dinner, August 14, and 15 at Horseshoe Canyon

The following events have been postponed due to COVID-19, and may possibly proceed once it is safe to do so. 

• Division 1 Ratepayer Meeting
• Annual Household Hazardous Waste Round-Up
• Land Use Bylaw Open House

Please check Kneehill County’s website and social media for updates. 

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1. How do I reserve a campsite?

We take reservations for all of our campgrounds (Keiver’s Lake, Bracconier Dam,  Swalwell Dam, and Torrington) through the Let’s Camp reservation system.

 For more information on camping, visit our Parks & Campgrounds page.

Camping

2. How many campgrounds are in Kneehill County?

Kneehill County has its own campgrounds at Keiver's Lake, Bracconier Dam, Swalwell Dam, and Torrington Campground. Other campgrounds in our area include Three Hills, Trochu, Acme, Carbon, Linden. Visit the Parks & Campgrounds page for more information regarding our region.

Visitors

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1. When do I need a Development Permit?

Development permits are generally required for any construction (including new construction, additions, and structural renovations), change of use of land or a building, or a change in the intensity of land or building use. Examples of developments requiring permit approval include expansion of an existing approved business, a mobile home, a structural alteration to an existing building, the relocation of an existing building, a fence over 3 feet in height (when located in a front yard, and 6 feet when located in side yards).

Visit our Development Permit page for more information. 

Planning Department

2. How long is my development permit good for?

An approved development permit is good for 1 year, unless otherwise specified on the development approval. If construction has not been commenced within that time, the permit is considered null and void and a new application for development will be required.

Planning Department

3. How much will a development permit cost?

Processing fees are set by the Master Rates Bylaw and vary by type of development. Visit our Development page for more information.

Master Rates Bylaw

4. Can I move in a mobile home?

Mobile homes 20-35 years of age are considered discretionary use in the Land Use Bylaw and will be taken to the Municipal Planning Commission for approval.

Mobile homes over 35 years of age are prohibited.

Mobile homes must be compatible with other buildings in the vicinity and must be CSA approved. They must be placed on a permanent foundation and completely screened from view by skirting within 60 days of placement of the unit.

A Development Permit and Building Permit are required for a mobile home as well as electrical, plumbing, gas, and private sewage permits.

Visit our Development page for more information. 

Mobile Home

5. I am building a deck, do I need a permit?

Yes, if the deck is 2 feet or more off the ground. Ensure you install 36” handrails and 42” handrails if the deck is 6 feet or more off the ground. The verticals must have a maximum spacing of 4”.

A Development Permit and Building Permit are required. Visit our Development page for more information. 

Development

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1. Is my road banned or closed?

View our Road Closures page for up to date closures in our area. Weight restrictions and bans can be found on our Road Bans page, as well as Roadata information. 

Road Closures, Bans

2. How do I sign up for Dust Control?

Applications for Dust Control are available every spring.  

There is a deadline for dust control to ensure we can prepare and complete the dust control project in time. Visit the Dust Control page for more information.

Dust Control

3. When will my gravel road be graded/snow plowed?

The graders are on a rotation. Kneehill County has over 1900 kilometers of gravel roads and 10 grader divisions. We attempt to have all grading completed in each division within 1.5-2 months. We attempt to have all snowplowing of gravel roads completed as soon as possible, depending on weather.

Snow Plowing

4. Who do I call to report a dead animal on the road?

Dead animals on County roads will be dealt with by the Transportation department (call County office at 403-443-5541). Provincial and Secondary highways are the responsibility of Emcon Canada Inc. (1-800-390-2242).

Roads

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1. How do I receive services to my house?

If you have just moved into Kneehill County, you can access sign up forms via the Water Services/Utilities page of this website.
Depending on where you live, will depend on what services are available. Utilities

2. How do I read my water meter?

Kneehill County's water reading system is automatic and we receive meter readings without entering your home to attain an actual reading. To read your water meter, visit the Water/Utilities page for more information. Water Servicing

3. Who do I contact for other utilities (gas, electricity, internet)?

There are many private companies in our area. Visit the Residents page for more information.

Other Utilities in Area