Show All Answers

1. What is PED (Porcine Epedemic Diarrhea)?

For information on PED, please visit the Government of Alberta's Agriculture and Forestry website.

Show All Answers

1. How do I contact my Councillor?

Visit the Council page to identify your Division Councillor. Contact information for all Councillors is at the bottom of the page. Council Contacts

2. How do I find Department contacts?

There is a Contact Us link at the bottom of each page.
The main office phone number is 1-403-443-5541 or Toll free at 1-866-443-5541.
Email: office@kneehillcounty.com Contact

3. How do I get on Council's Agenda?

See the Council page for the Procedural Bylaw.
All meetings of Council are open to the public, however, you have to be on the agenda in order to speak to a subject. Council Meetings

Show All Answers

1. What is the population of Kneehill County?

Federal Census 2016 result is 5,001 residents in Kneehill County.
The overall population including all municipalities within Kneehill County boundary is 11, 205 (Including Town of Three Hills, Town of Trochu, Villages of Linden, Carbon and Acme).
Visitors Page

2. Where do I find zoning information to set up a business?

Zoning information can be found in our Land Use Bylaw and Municipal Development Plan.
Refer to the Planning pages for those documents. Development Page

Show All Answers

1. How do I change my address?

Visit our Changing Your Address page for a fillable form.
You can also email the main office at office@kneehillcounty.com or phone 403-443-5541 for more information. Forms

2. Where do I find out more information about my assessment?

Visit the Assessment page for general information on assessments. You can contact Caroline Siverson at 403-443-5541 should you have questions about your assessment. Taxation & Assessment Page

3. When are my taxes due?

Council passes the taxation bylaw annually in April/May. Combined Tax and Assessment Notices are mailed out in May and due on October 31. Tax Notices

4. How can I make online payments?

Your financial institution may better be able to answer this question as they have different processes. We have three accounts for many residents (one for Taxes, one for Utilities, and one for General payments.) These account numbers can be found on your invoices, and may or may not include the decimal, depending on how your bank/financial institution has their system set up. The Finance department will have further details. Online Banking

5. What methods of payment do you accept?

Kneehill County accepts cash (during open business hours only), cheque, Interac debit, and online banking. We now accept credit card payments on everything except tax accounts. Making a Payment

Show All Answers

1. Why does a fire truck show up when I call for EMS?

Because of our rural area, 911 dispatch will, in many cases depending on the situation, dispatch the area fire department to provide extra assistance. Our volunteer fire fighters are trained as First Responders. Fire Department

2. Do I need a burn / fire permit?

Fire permits are mandatory all year round, including in the winter months. Fire Permits can now be accessed online. See the Burn Permits page for more information. Burning Information

3. Is there a fee for a burn permit?

No!

4. Who issues the burn permits?

Fire Guardians issue the permits. A Fire Guardian is any Fire Chief from within the County of the Emergency Management Coordinator.

5. is there a penalty if I don't get a burn permit?

Yes.
1st Offense: $500
2nd Offense: $750
3rd Offense: $1000

6. Do I need a permit for my burning barrel?

No, a permit is not required for:
a) an incinerator fire, either domestic or any commercial or industrial type incinerator that is required to be licensed under the Environment Protection and Enhancement Act
b) a fire that is set for the purpose of cooking or obtaining warmth
c) a smudge fire that is set for the purpose of protecting livestock from insects
d) fires set for the purpose of training firefighters
e) controlled burns conducted by the County

However, please be aware that burning barrels are not permitted in Hamlets.

7. Why do I need a burn permit? I have never needed one before.

In the interest of public safety and the preservation of valuable property and resources, the Council of Kneehill County adopted a Fire Protection and Emergency Services Bylaw on August 19th, 2003. Requirements for burn permits came into place at that time.

8. How do I know if there is a fire ban in effect?

Kneehill County will publish any fire bans that come into effect on both the County website and Facebook page.

In addition, you may also visit the Alberta Fire Ban Website (http://www.albertafirebans.ca).

9. What is prohibited to burn?

Under the Environment Protection and Enhancement Act, there is a list of debris that is prohibited to burn.


It is prohibited to burn any flammable waste that when burned may release dense smoke, offensive odors, or toxic substances, which includes:


- animal manure,
- pathological waste,
- non wooden materials,
- waste material from building or construction sites, excluding wooden materials that do not contain preservatives,
- combustible materials in automobile bodies,
- tires,
- rubber or plastic, or anything with rubber or plastic attached to scrap steel,
- solid waste from sawmills with an annual production in excess of 6324 cubic meters of lumber,
- used oil,
- wood of wood products containing substances for the purpose of preserving wood

Show All Answers

1. When will my garbage be picked up? (Hamlet)

Hamlet garbage pick up (Wimborne, Huxley, Swalwell, and Torrington) times will vary depending on which hamlet you are in. Visit the Residents page for more information. Hamlet Garbage

2. Where do I take my garbage (Acreage, Farm)?

Depending on where you live, there are transfer sites in many areas that Kneehill County residents have access to including Torrington, Three Hills, Trochu, Carbon, Linden, Acme. Transfer Sites

3. What recycling services are in Kneehill County?

Kneehill County is a partner in the Drumheller & District Solid Waste Association. Recycling is part of its mandate and we have various recycling options set up at the various transfer sites in Torrington, Three Hills, Trochu, Acme, Carbon and Linden. Garbage and Recycling

4. What are the transfer site hours and location?

Kneehill County has many transfer sites (Torrington, Three Hills, Trochu, Linden, Carbon and Acme). Not all sites take all products. The Garbage and Recycling Page details what is accepted at each location, hours of operation as well as location. Transfer Sites

Show All Answers

1. How do I obtain an Ownership Map?

Maps may be purchased from the Kneehill County office during regular business hours. Ownership map may also be viewed on the website under Residents/Maps.
24 inch- $10.00, 32 inch- $15.00, 42 inch- $20.00, Map Book- $50.00 (+ gst) Maps

2. What Council Division am I in?

Council divisional map can be found on the Map page.
The map has the division breakdown as well as the Councillor contact information. Maps

Show All Answers

1. How do I reserve a campsite?

We take reservations for campsites at Keiver's Lake at 403-443-7308. For more information on camping visit our Parks & Campgrounds page. Camping

2. How many campgrounds are in Kneehill County?

Kneehill County has its own campgrounds at Keiver's Lake, Bracconier Dam, Swalwell Dam, and Torrington Campground. Other campgrounds in our area include Three Hills, Trochu, Acme, Carbon, Linden.
Visit the Visitors page for more information regarding our region. Visitors

Show All Answers

1. When do I need a Development Permit?

Development permits are generally required for any construction (including: new construction, additions and structural renovations), change of use of land or a building, or a change in the intensity of land or building use. Examples of developments requiring permit approval include: expansion of an existing approved business, a dug-out, a mobile home, a structural alteration to an existing building, the relocation of an existing building, a fence over 3 feet in height (when located in a front yard, and 6 feet when located in side yards). Planning Department

2. How long is my development permit good for?

An approved development permit is good for 1 year, unless otherwise specified on the development approval. If construction has not been commenced within that time, the permit is considered null and void and a new application for development will be required. Planning Department

3. How much will a development permit cost?

Processing fees are set by the Master Rates Bylaw and vary by type of development. Visit our Development page for more information. Master Rates Bylaw

4. Can I move in a mobile home?

Mobile homes 20-35 years of age are a considered discretionary use in the Land Use Bylaw and will be taken to the Municipal Planning Commission for approval.

Mobile homes over 35 years of age are prohibited.

Mobile homes must be compatible with other buildings in the vicinity, and must be CSA approved. They must be placed on a permanent foundation and completely screened from view by skirting within 60 days of placement of the unit .

A Development Permit and Building Permit are required for a mobile home as well as electrical, plumbing, gas, and private sewage permits.

5. I am building a deck, do I need a permit?

Yes, if the deck is 2 feet or more off the ground. Ensure you install 36” hand rails and 42” hand rails if the deck is 6 feet or more off the ground. The verticals must have a maximum spacing of 4”.

A Development Permit and Building Permit are required.

Show All Answers

1. Is my road banned or closed?

View our Road Closures page for up to date closures in our area as well as weight restrictions. There is also a link to Road Data on this page Road Closures, Bans

2. How do I sign up for Dust Control?

Applications for Dust Control are taken annually from January to April. There is a deadline for dust control to ensure we can prepare and complete the dust control project in time. Visit the Roads, Dust Control page for more information. Dust Control

3. When will my gravel road be graded/snow plowed?

The graders are on a rotation. Kneehill County has 1852 kilometers of gravel road and 7 graders. We attempt to have all grading completed in each division within 1.5-2 months. We attempt to have all snowplowing of gravel roads completed as soon as possible, depending on weather. Snow Plowing

4. Who do I call to report a dead animal on the road?

Dead animals on county roads will be dealt with by the Transportation department (call County office at 403-443-5541). Provincial and Secondary highways are the responsibility of Carillion Canada Inc. (1-800-390-2242)

Show All Answers

1. How do I receive services to my house?

If you have just moved into Kneehill County, you can access sign up forms via the Water Services/Utilities page of this website.
Depending on where you live, will depend on what services are available. Utilities

2. How do I read my water meter?

Kneehill County's water reading system is automatic and we receive meter readings without entering your home to attain an actual reading. To read your water meter, visit the Water/Utilities page for more information. Water Servicing

3. Who do I contact for other utilities (gas, electricity, internet)?

There are many private companies in our area. Visit the Residents/utilities page for more information. Other Utilities in Area